Where to Repair

Optoma Product Repair Process

  1. Submit your request to the Optoma Service Team using the Online RMA request form.
  2. Await confirmation from the Optoma service team. We will contact you as soon as possible.
  3. After confirmation, there will be a courier to collect the products at your designated location and ship them to the repair center. (You can take the  products to the designated authorized repair center in person.)
  4. During the RMA period, you may use the Online RMA tracking system to check the repair status.
  5. After the products are repaired, the Optoma service team will contact you, and the repair center will send back the product to your designated address.
You can also contact our Optoma customer service team via email : service.roa@optoma.com


Optoma Australia Service Center Information

Trade Hours: 09:00 AM – 05:00 PM on Monday to Friday. (Closed on Weekends and public holidays.)

  • Projector Tech (Melbourne)
    Level 1,8 Miles Street, Southbank VIC 3006
  • Projector Tech (Perth)
    34 Welshpool Road, Welshpool WA 6106
  • Projector Tech (Sydney)
    Level 1,22-28 Edgeworth David Avenue, Hornsby NSW 2077
    Contact: Ashwyn


Optoma Sales Partners in Projector Product

  • Amber Technology https://www.ambertech.com.au/
    Unit 1/2 Daydream St, Warriewood NSW 2102
    Tel: +61 (0) 2 9998 7600
    Contact: Amber service
  • World’s Best Technology Distributors (WBT) http://www.wbtd.com.au/
    14-16 Stanton Rd, Seven Hills NSW 2147
    Email: service.roa@optoma.com