Customer Service Representative - Fremont, CA

Posted on 11/27/2018

Optoma Technology is an industry leader in high-resolution projection and digital display products.
Thanks to our cutting-edge optical engineering expertise and dedication to superb product quality,
Optoma’s innovative products incorporate the latest refinements in video display technology,
and have gained the loyalty, respect and trust of our extensive network of dealers, VARs,
major consumer electronics retailers, and Internet resellers.
We are currently looking for a qualified Customer Service Representative to join our Customer Service team.
ESSENTIAL DUTIES:
Responsibilities include but are not limited to:
  • Process orders, RMAs, swaps, repair estimates and credit requests.
  • Prepare correspondences and fulfill customer needs to ensure customer satisfaction.
  • Answer telephone call inquiries and provide basic customer support
  • Complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction.
  • Must have proven skills in the following PC software products Salesforce, Outlook, Excel, MS Word
JOB QUALIFICATIONS:
  • Professional communication and interpersonal skills.
  • Careful attention to detail.
  • Minimum one year work experience in the field or in a related area.
  • High school diploma or equivalent required.
  • Bilingual in Spanish is a plus

 

How to apply

To apply: Please email your resume and cover letter to [email protected]

 

About Us

OPTOMA TECHNOLOGY, INC

Optoma Technology, Inc. is a leading manufacturer of award-winning digital display products, home entertainment projectors and audio solutions for consumers, businesses, education, professional audio/video and the e-tail/retail market.
With our top rated technologies, superior customer service driving customers back to us year after year, and a talented team dedicated toward delivering our customers with an uncompromising, high quality, audio and visual experience, Optoma is poised to bring new levels of solutions to our clients.    We are seeking smart, creative and passionate individuals who share the same insatiable drive we do to join us in bringing innovative products and integrated technology solutions to market.  It’s a great time to join Optoma!
Headquartered in Silicon Valley, Optoma Technology, Inc. is a subsidiary of Coretronic Corporation.
www.optoma.com
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